FAQ

Seen Beauty is a beauty brand that uses 100% natural ingredients sourced from Jordan. We make simple, effective products for your skin, hair, body, and lips.

All Seen Beauty products are made with a focus on natural, high-quality ingredients. Our formulas include oils like avocado, argan, jojoba, castor, and coconut oil, along with butters like shea and cocoa butter, and botanicals like rosemary, chamomile, rose water, turmeric, and prickly pear seed oil. We also use safe, widely-used ingredients like Vitamin E, beeswax, and gentle preservatives to keep our products fresh and effective.

For a full list of ingredients for each product, visit the product page and check the Ingredients tab.

Our products are made with carefully selected ingredients, focusing on natural oils, butters, and botanicals. We use only what is needed to keep the product safe, effective, and long-lasting.

Our products are made with gentle, natural ingredients. However, we always recommend doing a patch test before first use, especially if you have sensitive skin or allergies.

We recommend consulting your doctor before using any new beauty products during pregnancy or breastfeeding.

Absolutely. Our products are made for everyone.

Keep all products in a cool, dry place away from direct sunlight. SEEN Lip Goals should be stored below 30°C.

We currently ship to all GCC countries: UAE, Saudi Arabia, Bahrain, Kuwait, Oman, and Qatar.

UAE: 1-3 business days.

Saudi Arabia: 3-6 business days.

Bahrain, Kuwait, Oman, Qatar: 3-7 business days.

Shipping fees are calculated at checkout based on your location and order size.

For hygiene reasons, we cannot accept returns on opened products. If your product arrives damaged or you received the wrong item, please contact us within 48 hours and we will arrange a replacement.

Refunds are only available for damaged or incorrect items. Please contact us with a photo of the issue within 48 hours of receiving your order.

There’s a short window (about 60 minutes) after purchase—contact us immediately. Once an order is packed or shipped, changes aren’t possible.